Online Grocery Pick-Up Specialist

Kroger Family of Companies; Ridgeland (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to support online order fulfillment at the store. You will select and gather products for online orders, ensure freshness and quality, process coupons and payments, and load orders into customers' cars at pickup.

You will also help with substitutions, communicate with customers, and provide a positive shopping experience while following all safety and bagging standards.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' online orders with freshness and quality.
• Initiate and complete selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to support online order fulfillment at the store. You will select and gather products for online orders, ensure freshness and quality, process coupons and payments, and load orders into customers' cars at pickup.

You will also help with substitutions, communicate with customers, and provide a positive shopping experience while following all safety and bagging standards.