Online Grocery Pick-Up Specialist

Kroger Family of Companies; Columbia (SC); On-site; USD 20,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders in-store, ensuring freshness and order accuracy. The role involves handling pickup interactions, processing payments, and loading orders for customers at the designated pickup area.

The position emphasizes strong customer service, attention to detail, and the ability to work in a fast-paced environment while adhering to safety and store policies.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills.
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders with attention to freshness.
• Initiate and complete the order selection for customers.
• Assemble orders, process coupons/payments, and load items for pickup.
• Scan and bag items while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping and cleanliness.
• Follow laws and company guidelines for food safety and operations.
• Ensure order accuracy and load orders into customers' cars.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Self-motivation

Ability to work without supervision

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders in-store, ensuring freshness and order accuracy. The role involves handling pickup interactions, processing payments, and loading orders for customers at the designated pickup area.

The position emphasizes strong customer service, attention to detail, and the ability to work in a fast-paced environment while adhering to safety and store policies.