Online Grocery Pick-Up Specialist

Kroger Family of Companies; Carlsbad (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Kroger Family of Companies is hiring an in-store Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders, ensuring freshness and quality. You will process payments, handle substitutions, and load orders into customers’ cars at pickup, while delivering a positive shopping experience.

Strong teamwork and accuracy are essential. Ideal candidates read shelf tags, perform basic math, and communicate clearly with customers and team members to maintain high service

Qualifications

• Work independently without supervision.
• Able to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication.

Responsibilities

• Select and gather products for on-line orders efficiently with attention to freshness.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.

Skills

Work independently

Read shelf tags

Basic math

Communication skills

Job description

Kroger Family of Companies is hiring an in-store Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders, ensuring freshness and quality. You will process payments, handle substitutions, and load orders into customers’ cars at pickup, while delivering a positive shopping experience.

Strong teamwork and accuracy are essential. Ideal candidates read shelf tags, perform basic math, and communicate clearly with customers and team members to maintain high service