Online Grocery Pick-Up Specialist

Kroger Co.; Atlanta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Atlanta to select and assemble customer online orders, ensuring freshness and quality. You will process payments, communicate substitutions, and load orders into customers' cars at pickup. The role emphasizes strong customer service and adherence to safety standards.

This position requires reliable execution in a fast-paced environment, attention to detail, and solid math and communication skills to support a positive shopping experience.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• Assemble orders, process coupons and payment, and load orders into customers' cars for pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and store policies.
• Maintain organization of staging areas and equipment.

Skills

Customer service

Attention to detail

Basic math

Communication skills

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Atlanta to select and assemble customer online orders, ensuring freshness and quality. You will process payments, communicate substitutions, and load orders into customers' cars at pickup. The role emphasizes strong customer service and adherence to safety standards.

This position requires reliable execution in a fast-paced environment, attention to detail, and solid math and communication skills to support a positive shopping experience.