Online Grocery Pick-Up Specialist: Fast & Fresh

The Kroger Co.; Athens (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Georgia to efficiently select and assemble items for customers' online orders, ensuring freshness and quality.

You will handle coupons, process payments, and load orders into customers' cars at pick up, while delivering friendly customer service that encourages online shopping. Join the e-Commerce team to maintain order accuracy, communicate substitutions as needed, and uphold Kroger's standards of cleanliness, safety, and customer

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive for pick up.
• Scan and bag orders while following bagging standards and communicating substitutions or issues to the customer.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow policies to determine substitutions when items are out of stock and keep staging areas organized.

Skills

Basic math

Shelf tag reading

Communication skills

Customer service

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Georgia to efficiently select and assemble items for customers' online orders, ensuring freshness and quality.

You will handle coupons, process payments, and load orders into customers' cars at pick up, while delivering friendly customer service that encourages online shopping. Join the e-Commerce team to maintain order accuracy, communicate substitutions as needed, and uphold Kroger's standards of cleanliness, safety, and customer