Online Grocery Pick-Up Pro

Kroger Co.; Brandenburg (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders with freshness and quality in mind, and to process payments at the POS. You will coordinate substitutions, communicate with customers, and load orders into customers' cars at pickup.

Responsibilities include maintaining order accuracy, following bagging standards, and adhering to food safety guidelines while delivering strong customer service in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble on-line orders, process coupons and payment, and deliver and load orders to customers' cars.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow local, state, and federal laws, and company guidelines for food safety.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Ensure quality and freshness of all items chosen.
• Load orders into customers' cars; provide positive customer service.

Skills

Read shelf tags

Basic math

Communication skills

Independence

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders with freshness and quality in mind, and to process payments at the POS. You will coordinate substitutions, communicate with customers, and load orders into customers' cars at pickup.

Responsibilities include maintaining order accuracy, following bagging standards, and adhering to food safety guidelines while delivering strong customer service in a fast-paced store environment.