Online Grocery Pick-Up Specialist

Kroger Co.; Cookeville (TN); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders with emphasis on freshness and quality. You will process coupons, handle payment, and load orders into customers' cars at pickup.

Responsibilities include scanning, bagging, substituting when needed, and maintaining excellent customer service that encourages repeat online shopping while upholding safety and stock guidelines.

Formación

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsabilidades

• Select and gather products for online orders with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.
• Receive orders from Order Selector and store items in proper temperature zones.
• Ensure order accuracy and load orders into customers' cars at pickup.
• Provide positive customer service that encourages online shopping.

Conocimientos

Ability to work without supervision

Read shelf tags

Basic math

Excellent communication

Descripción del empleo

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders with emphasis on freshness and quality. You will process coupons, handle payment, and load orders into customers' cars at pickup.

Responsibilities include scanning, bagging, substituting when needed, and maintaining excellent customer service that encourages repeat online shopping while upholding safety and stock guidelines.