Online Grocery Pick-Up Clerk

Kroger in; Winchester (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger in Winchester is hiring an Online Grocery Pick-Up Clerk to support customers by efficiently selecting and managing their online grocery orders. Join a dynamic team that values integrity, respect, and growth, while enjoying comprehensive benefits and opportunities for career advancement.

Benefits

Healthcare coverage including medical, dental, vision.

Flexible scheduling with paid time off.

Tuition reimbursement up to $21,000.

Associate discounts on food and technology.

Emotional and financial support services.

Qualifications

• Ability to work in a fast-paced environment.
• Strong customer service skills.
• Experience or ability to manage conflicts professionally.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Process coupons and payments, assist customers during pick-up.
• Maintain cleanliness, adhere to food safety standards.

Skills

Customer Service

Conflict Management

Fast-paced Environment Adaptability

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

At our company, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and loads orders into customers' cars. They also scan and bag items, follow all bagging standards, and communicate substitutions or exceptions to customers at pick-up.

Responsibilities include ensuring order accuracy, maintaining cleanliness, adhering to safety and food standards, managing equipment, and assisting in training new team members. The role requires the ability to work in a fast-paced environment, manage conflicts professionally, act with integrity, and support customers, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided as needed.