Online Grocery Pick-Up Clerk

Kroger in; Plymouth (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk responsible for efficiently selecting products for online orders and ensuring customer satisfaction. You will assemble orders, interact with customers, and maintain operational standards in a fast-paced environment. With comprehensive benefits and growth opportunities, join our Kroger family today!

Benefits

Comprehensive benefits including health coverage

Flexible scheduling options

Up to $21,000 in tuition reimbursement

Employee discounts

Training and career path opportunities

Qualifications

• Ability to work in a fast-paced environment.
• Strong team collaboration skills.
• Effective communication abilities for customer interactions.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Assemble orders and assist customers with pickups.
• Process payments and handle customer service inquiries.

Skills

Customer Service

Attention to Detail

Teamwork

Time Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pick-up. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial coverage through company plans or collective bargaining agreements.
• Flexible scheduling options in full- and part-time roles, with paid time off, holidays, and sick pay based on eligibility and tenure.
• Support services including free counseling through our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on a variety of purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

As an In-Store Grocery Shopper, you will initiate and complete the selection process for customers' online orders. The Online Grocery Pick-Up team is responsible for assembling orders, processing payments and coupons, and delivering orders to customers' cars. You will scan and bag items, follow all bagging standards, and communicate any order substitutions or issues at pick-up. Ensuring order accuracy, quality, and freshness is essential, as is maintaining cleanliness and organization of staging areas. You will also handle customer interactions professionally, process orders through the POS system, and adhere to all safety and legal guidelines. Additionally, you'll assist in training new team members, meet productivity standards, and perform opening and closing procedures. Ability to work cooperatively in a high-paced environment and manage conflicts appropriately is required. You must be able to perform all essential functions with or without reasonable accommodations.