Online Grocery Pick-Up Clerk

Kroger in; Pearland (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Kroger as an Online Grocery Pick-Up Clerk, where you'll be responsible for efficiently selecting products for online orders and providing excellent customer service. In this role, you'll support customers while handling payments and ensuring the freshness of food items. This position offers opportunities for growth and comprehensive benefits.

Benefits

Comprehensive benefits for well-being

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Qualifications

• Must demonstrate honesty and integrity.
• Ability to handle conflicts professionally.
• Experience in fast-paced environments is a plus.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Train new team members and ensure order accuracy.

Skills

Customer Service

Communication

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all focused on the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

At our company, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive:

• Comprehensive benefits supporting your well-being, including physical, emotional, financial, and more.
• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Support services: free counseling via our Employee Assistance Program and financial coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career paths.

For more details on benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and delivers orders to customers' cars. They scan and bag items following standards, communicate substitutions or issues, and ensure order accuracy and quality.

Responsibilities include following all safety and legal guidelines, storing products properly, maintaining organization, and ensuring customer satisfaction. The role involves using POS systems, managing out-of-stock substitutions, and maintaining cleanliness and equipment. Training new team members, meeting productivity standards, and working cooperatively in a high-paced environment are also essential.

The position requires honesty, integrity, and the ability to handle conflicts professionally. Support must be provided to customers with special needs, minors, and older adults. The job functions must be performed with or without reasonable accommodations.