Online Grocery Pick-Up Clerk

Kroger in; Clinton Charter Township (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. You'll select and gather products for online orders, ensuring quality and customer satisfaction. Enjoy comprehensive benefits, flexible scheduling, and opportunities for growth in a supportive environment.

Benefits

Healthcare options

Flexible scheduling

Paid time off

Tuition reimbursement

Employee Assistance Program

Discounts on purchases

Qualifications

• Ability to work in a fast-paced environment.
• Experience with POS systems and managing stock levels.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and load orders into customers' cars.
• Communicate with customers and provide excellent service.

Skills

Customer Service

Integrity

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pickup. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Support through free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. The associate scans and bags orders following standards, communicates substitutions or issues, and ensures order accuracy and quality.

Responsibilities include adhering to safety and food handling laws, managing temperature zones, following directions, and maintaining cleanliness. The associate communicates with customers via phone, responds professionally, and provides excellent service to encourage repeat business.

Additional duties involve operating POS systems, managing stock levels, reporting discrepancies, maintaining equipment, and assisting in training new team members. The role requires the ability to work in a fast-paced environment, manage conflicts cooperatively, act with integrity, and support vulnerable populations.