Online Grocery Pick-Up Clerk

Kroger in; Lilburn (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery store is seeking an Online Grocery Pick-Up Clerk to manage online orders efficiently, ensuring quality customer service. This role is ideal for someone who is customer-focused and can operate effectively in a fast-paced environment. You will engage with customers, assemble orders, and contribute to a positive shopping experience.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts

Growth opportunities with training

Qualifications

• Ability to work in a high-paced environment.
• Excellent communication skills for customer interaction.

Responsibilities

• Select and gather products for online orders efficiently.
• Communicate with customers and manage orders during pick-up.
• Follow safety and food standards.

Skills

Customer service

Teamwork

Attention to detail

Time management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati as a small grocery store, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information on benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They scan and bag items, follow all bagging standards, and communicate substitutions or issues with customers during pick-up.

Responsibilities include ensuring order accuracy, maintaining cleanliness, following safety and food standards, and adhering to policies for substitutions and out-of-stock items. The role involves communicating with customers professionally, managing equipment, and supporting team training. The ability to work in a high-paced environment, manage conflicts, and act with integrity is essential. Reasonable accommodations will be provided as needed.