Online Grocery Pick-Up Clerk

Kroger in; Lawrenceville (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Join Kroger as an Online Grocery Pick-Up Clerk, where you'll deliver quality service by selecting and assembling online orders. We're looking for someone who thrives in a fast-paced environment and is dedicated to enhancing the customer experience. Enjoy flexible scheduling, comprehensive benefits, and opportunities for professional growth in a supportive team setting.

Benefits

Comprehensive healthcare options

Flexible scheduling

Paid time off and holidays

Tuition reimbursement up to $21,000

Associate discounts

Qualifications

• Ability to work in a high-paced environment.
• Act with integrity and follow safety procedures.

Responsibilities

• Select and gather products for online orders.
• Assemble orders and process payments.
• Load orders into customers' cars during pick-up.

Skills

Customer Service

Time Management

Conflict Resolution

Attention to Detail

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, financial, and more. Access to:
• A broad range of healthcare options, including medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training and diverse career paths.

For more details, visit our Benefits Page.

The In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. They also scan and bag items, follow bagging standards, and communicate order substitutions or issues to customers.

Responsibilities include meeting customer expectations for ease, variety, freshness, and cleanliness; adhering to laws and safety procedures; storing products correctly; ensuring order accuracy; maintaining organization; and supporting team training. The role requires the ability to work in a high-paced environment, manage conflicts professionally, act with integrity, follow directions, and assist customers, including minors and individuals with special needs.

Must be able to perform essential functions with or without reasonable accommodation.