Online Grocery Pick-Up Clerk

Kroger in; Huntington (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the grocery sector is seeking an Online Grocery Pick-Up Clerk. This role involves selecting and gathering products for online orders, ensuring quality and freshness, and providing excellent customer service. The ideal candidate will thrive in a fast-paced environment and work cooperatively with team members to maintain high standards of accuracy and efficiency. Responsibilities also include training new team members and adhering to food safety procedures.

Qualifications

• Must support diverse customer needs including minors and individuals with special needs.
• Ability to work in a high-paced environment and manage conflicts professionally.

Responsibilities

• Select and gather products for online orders ensuring freshness.
• Assemble orders, process payments, and load orders into customers' cars.
• Maintain cleanliness and organization of staging areas.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

1. Select and gather products for customers' online orders efficiently, ensuring freshness and quality.
2. Assemble online orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival.
3. Provide a positive customer service experience to encourage repeat online shopping.
4. Follow all food safety procedures, local, state, and federal laws, and company guidelines.
5. Ensure order accuracy, quality, and freshness, and communicate substitutions or exceptions clearly to customers.
6. Maintain organization and cleanliness of staging areas and equipment.
7. Assist in training new team members and support team productivity standards.
8. Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
9. Perform opening and closing procedures and report equipment issues.
10. Support diverse customer needs, including minors, individuals with special needs, and older adults.
11. Follow directions, seek assistance when needed, and act with honesty and integrity.

This description uses appropriate HTML tags to improve readability, removes irrelevant content, and focuses on the core responsibilities of the role, aligning with the original content's intent.