Online Grocery Pick-Up Clerk

Kroger in; Elkview (WV); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring customer satisfaction and quality. This role offers flexible scheduling, comprehensive benefits, and opportunities for growth within the company. If you're caring, purpose-driven, and eager to learn, your potential is unlimited with us.

Benefits

Comprehensive benefits

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to manage conflicts professionally.
• Supports diverse customer needs, including minors and individuals with special needs.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments and coupons, and load orders into customers' cars.
• Ensure order accuracy and quality.

Skills

Customer Service

Conflict Management

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to craft your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial health coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching.
• Associate discounts on a wide range of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete product selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and loads orders into customers' cars. They scan and bag items following standards, communicate substitutions or issues to customers, and ensure order accuracy and quality.

The role involves adhering to all safety and food handling laws, maintaining organization, and ensuring customer satisfaction. Responsibilities include inspecting equipment, performing opening and closing procedures, assisting in training new team members, and managing high-paced, sometimes stressful environments.

The ideal candidate manages conflicts professionally, acts with honesty and integrity, follows directions, and provides support to diverse customer needs, including minors and individuals with special needs. Must be able to perform essential functions with or without reasonable accommodations.