Online Grocery Pick-Up Clerk

Kroger in; Dunbar (WV); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk. You'll be responsible for selecting and assembling online orders while providing exceptional customer service. This role offers flexible scheduling and comprehensive benefits, including healthcare, tuition reimbursement, and opportunities for growth.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to work in a high-paced environment.
• Support diverse customer needs.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Ensure order accuracy and product freshness.

Skills

Customer Service

Communication

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

In this role, the In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. The role involves scanning and bagging items per standards, communicating substitutions or issues, and ensuring order accuracy and quality.

Responsibilities include following all safety and legal guidelines, maintaining organization, and ensuring product freshness. The role requires effective communication with customers, proper use of POS systems, and adherence to policies for substitutions and out-of-stock items. The associate must also perform opening and closing procedures, assist in training, and meet productivity standards.

Skills required include the ability to work in a high-paced environment, manage conflicts cooperatively, act with honesty and integrity, and support diverse customer needs, including minors, individuals with disabilities, and seniors. Reasonable accommodations will be provided as necessary.