Online Grocery Pick-Up Clerk

Kroger in; Bartonville (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk. In this role, you will select and gather products for online orders, ensuring quality and customer satisfaction. You'll also enjoy benefits such as healthcare, flexible scheduling, and tuition reimbursement as part of a supportive team dedicated to your success.

Benefits

Healthcare benefits

Flexible scheduling

Paid time off

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to work in a fast-paced environment and manage conflicts.
• Follow directions and support customers, including individuals with special needs.
• Demonstrate integrity and teamwork.

Responsibilities

• Select and gather products for online orders efficiently while ensuring freshness.
• Assemble and load orders into customers' cars, process transactions.
• Adhere to safety procedures and maintain cleanliness.

Skills

Customer service

Attention to detail

Time management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continually to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

As an In-Store Grocery Shopper, you will initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and delivers and loads orders into customers' cars. You will scan and bag orders, following all standards, and communicate any substitutions or issues to customers at pick-up.

You will ensure customer expectations for ease of shopping, variety, freshness, and cleanliness are met, adhering to all laws, safety procedures, and company guidelines. Responsibilities include storing products in optimal temperature zones, ensuring quality and freshness, and maintaining organization and cleanliness.

You will also be responsible for order accuracy, loading orders into cars, processing transactions via POS, and handling substitutions for out-of-stock items. Additionally, you will report discrepancies, inspect equipment, perform opening and closing procedures, and assist in training new team members.

Success in this role requires the ability to work cooperatively in a fast-paced environment, manage conflicts professionally, act with integrity, follow directions, and support customers, including minors, individuals with special needs, and older adults. The position requires performing essential job functions with or without reasonable accommodations.