Online Grocery Pick-Up Clerk

Kroger in; Athens (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. In this role, you'll efficiently select and gather products for online orders, ensuring freshness and providing excellent customer service. With comprehensive benefits including healthcare and tuition reimbursement, this is an opportunity to thrive and grow within a supportive team environment.

Benefits

Medical, dental, vision, and prescription coverage

Flexible scheduling

Paid time off

Tuition reimbursement up to $21,000

Employee Assistance Program

Associate discounts

Opportunities for growth through training

Qualifications

• Caring, purpose-driven, and eager to learn.
• Ability to manage conflicts professionally.
• Strong emphasis on honesty and integrity.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Process coupons, payments, and deliver orders into customers' cars.
• Ensure order accuracy, quality, and freshness.

Skills

Customer Service

Time Management

Initiative

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on purchases, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection of customers' online orders.
• Assemble orders, process coupons and payments, and deliver/load orders into customers' cars.
• Follow all bagging standards, scan and bag items efficiently.
• Communicate substitutions or order exceptions to customers at pick-up.
• Ensure order accuracy, quality, and freshness, storing items in appropriate temperature zones.
• Respond professionally to customer calls and inquiries.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Assist in training new team members and performing opening/closing procedures.
• Meet or exceed productivity standards and work cooperatively in a fast-paced environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support customers, including minors, individuals with special needs, and older adults.

This job is active and accepting applications.