Online Grocery Fulfillment Specialist

The Kroger Co.; West Jordan (UT); On-site; USD 17,000 - 21,000; Part time

Job summary

The Kroger Co. in Utah is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders, ensuring freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, while following safety procedures and store policies. This role requires accuracy, reliability, and teamwork in a fast-paced environment.

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assembles orders, processes coupons and payment, and delivers and loads orders to customers' cars at pickup.
• Reads and follows directions, ensures order accuracy, and maintains cleanliness of staging areas.
• Communicates substitutions or exceptions to customers at pickup and provides a positive customer experience.

Skills

Customer service

Read shelf tags

Basic math

Oral/written communication

Job description

The Kroger Co. in Utah is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders, ensuring freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, while following safety procedures and store policies. This role requires accuracy, reliability, and teamwork in a fast-paced environment.