Online Grocery Pick-Up Specialist

The Kroger Co.; Springfield (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders with freshness and quality in mind. You will assemble orders, process coupons and payment, and load orders into customers' cars when they arrive for pickup.

You will provide a positive customer service experience, follow bagging standards, communicate substitutions, and adhere to food safety procedures and company guidelines while maintaining a clean, organized staging area.

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (counting, addition, subtraction)
• Excellent oral/written communication skills

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.

Skills

Independent work

Shelf tags reading

Basic math

Oral & written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders with freshness and quality in mind. You will assemble orders, process coupons and payment, and load orders into customers' cars when they arrive for pickup.

You will provide a positive customer service experience, follow bagging standards, communicate substitutions, and adhere to food safety procedures and company guidelines while maintaining a clean, organized staging area.