Online chat support

Carlisle Utility Contractors; Merrillville (IN); Remote; USD 32,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health/dental/vision insurance

Paid training

Job summary

Carlisle Utility Contractors is seeking an Online Chat Support Specialist to deliver friendly customer care from home. You will assist customers with inquiries about services and projects, document interactions, and help resolve issues with a proactive, upbeat approach.

This fully remote role offers a flexible schedule, paid training, and health benefits. No formal education is required, and weekend shifts are possible to support coverage across time zones.

Qualifications

• Excellent communication skills with a positive attitude.
• Ability to work independently in a fully remote setting.
• Availability for 8-hour shifts including weekends and weekdays.
• No formal education required; paid training provided.

Responsibilities

• Provide timely and friendly assistance to customers via online chat
• Resolve inquiries related to services, projects, and company policies
• Maintain accurate records of customer interactions
• Collaborate with team members to improve customer experience

Skills

Excellent communication

Independent in remote work

8-hour shifts including weekends

Job description

Carlisle Utility Contractors - Urgent Hiring for a Highly Skilled Online Chat Support Specialist

Are you looking for a fun and flexible work environment where you can provide excellent customer support from the comfort of your home? Do you enjoy helping customers and solving their problems with enthusiasm and care?

Carlisle Utility Contractors, a trusted full-service utility contractor known for its focus on safety and quality, is seeking a dynamic Online Chat Support Specialist. Join our loving and motivated team to deliver top-notch customer service while enjoying a flexible schedule, paid training, and comprehensive health benefits. Grow your skills in a supportive, fully remote role that values your contributions and work-life balance.

Key Responsibilities

• Provide timely and friendly assistance to customers via online chat
• Resolve inquiries related to services, projects, and company policies
• Maintain accurate records of customer interactions
• Collaborate with team members to improve customer experience

Qualifications

• Excellent communication skills with a positive attitude
• Ability to work independently in a fully remote setting
• Availability for 8-hour shifts including weekends and weekdays
• No formal education required; paid training provided

Benefits

• Flexible work schedule to support your lifestyle
• Paid time off to recharge and relax
• Health, dental, and vision insurance coverage
• Paid training to help you excel in your role

Why Join Carlisle Utility Contractors?

• Work for a reputable company with a strong commitment to safety and quality
• Be part of a supportive and enthusiastic team
• Enjoy the convenience and comfort of a fully remote position
• Develop valuable customer support skills in a dynamic industry

Location: United States

If you are a motivated and talented individual ready to make a difference in customer support, become a valued member of Carlisle Utility Contractors!

Carlisle Utility Contractors is a full service utility contractor.
Our biggest focus are on safety and quality. Company safety Stats, and handbook are availible to any of our customers upon request.
Carlisle Utility Contractors has the equipment, manpower and experience to complete your project
We strive to bring projects in on time and on budget. Communications and Power are our main focus, but we have experience in all areas of the utility industry. We are happy to quote any project you may have.
Carlisle Utility Contractors has a track record of customer service that is second to none.
We are happy to provide references to any potential new customer.