Remote Customer Support Specialist — Flexible Hours

Carlisle Utility Contractors; Merrillville (IN); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible 8-hour shifts

Fully remote work

Paid training

Health, dental, and vision insurance

Paid time off

Job summary

Carlisle Utility Contractors is seeking a remote, full-time Customer Support Specialist to deliver exemplary service via phone, email, and chat. You will maintain records and work with internal teams to ensure customer satisfaction.

The role offers flexible schedules, paid training, and comprehensive health benefits, including PTO, to support work-life balance and career growth in the utility contracting industry.

Qualifications

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Motivated and customer-focused attitude.
• Ability to work independently in a remote setting.

Responsibilities

• Provide enthusiastic and timely support to customers via phone, email, and chat
• Resolve inquiries and issues with professionalism and care
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

Skills

Strong communication

Problem solving

Customer-focused

Remote work independence

Education

High school diploma or equivalent

Job description

Carlisle Utility Contractors is seeking a remote, full-time Customer Support Specialist to deliver exemplary service via phone, email, and chat. You will maintain records and work with internal teams to ensure customer satisfaction.

The role offers flexible schedules, paid training, and comprehensive health benefits, including PTO, to support work-life balance and career growth in the utility contracting industry.