Customer Support Specialist

Carlisle Utility Contractors; Merrillville (IN); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible 8-hour shifts

Fully remote work

Paid training

Health, dental, and vision insurance

Paid time off

Job summary

Carlisle Utility Contractors is seeking a remote, full-time Customer Support Specialist to deliver exemplary service via phone, email, and chat. You will maintain records and work with internal teams to ensure customer satisfaction.

The role offers flexible schedules, paid training, and comprehensive health benefits, including PTO, to support work-life balance and career growth in the utility contracting industry.

Qualifications

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Motivated and customer-focused attitude.
• Ability to work independently in a remote setting.

Responsibilities

• Provide enthusiastic and timely support to customers via phone, email, and chat
• Resolve inquiries and issues with professionalism and care
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

Skills

Strong communication

Problem solving

Customer-focused

Remote work independence

Education

High school diploma or equivalent

Job description

Carlsle Utility Contractors - Urgent Hiring for a Highly Skilled Customer Support Specialist

Are you looking for a fun and dynamic work environment where your customer service skills can truly shine? Do you want a role that offers flexibility and values your dedication?

Join Carlisle Utility Contractors, a loving and safety-focused utility contractor known for outstanding customer service. We offer a fully remote, full-time position with a flexible schedule, paid time off, and comprehensive health benefits. Grow your skills while supporting our mission to deliver quality projects on time and on budget.

Key Responsibilities

• Provide enthusiastic and timely support to customers via phone, email, and chat
• Resolve inquiries and issues with professionalism and care
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

What We Offer

• Flexible 8-hour shifts, Monday to Friday
• Fully remote work opportunity
• Paid training to enhance your skills
• Health, dental, and vision insurance
• Paid time off for work-life balance

Qualifications

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Motivated and customer-focused attitude
• Ability to work independently in a remote setting

Why Work With Us?

• Be part of a company with a stellar reputation for safety and quality
• Enjoy a supportive and enthusiastic team culture
• Develop your career in a growing utility contracting industry

Location: United States

Carlisle Utility Contractors is a full service utility contractor.

Our biggest focus are on safety and quality. Company safety Stats, and handbook are availible to any of our customers upon request.

Carlisle Utility Contractors has the equipment, manpower and experience to complete your project

We strive to bring projects in on time and on budget. Communications and Power are our main focus, but we have experience in all areas of the utility industry.

We are happy to quote any project you may have.

Carlisle Utility Contractors has a track record of customer service that is second to none.

We are happy to provide references to any potential new customer.