Online Car Sales Consultant — Fast-Paced Growth

Yeomans; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Dental insurance

Employee discount

Health savings account

Life insurance

2 weeks paid training

Monthly bonus

Commission pay

Job summary

Gary Yeomans Ford in Knoxville, TN is seeking an Internet Sales Consultant to respond to online inquiries, assist customers with vehicle selections, and help ensure a seamless car-buying experience.

This fast-paced role requires strong customer service, CRM proficiency, and the ability to manage multiple tasks while delivering exceptional service to online customers and transitioning to in-dealer visits.

Qualifications

• Sales experience in automotive or internet sales.
• Strong customer service skills with the ability to build rapport and listen to customer needs.
• Ability to work in a fast-paced environment and handle multiple inquiries and tasks without sacrificing detail.
• Proficiency with digital communication tools and CRM software.
• Willingness to collaborate with the sales team to meet sales goals.
• High School Diploma or equivalent required; further education is a plus.

Responsibilities

• Respond promptly to online leads, emails, and chat inquiries from prospective customers.
• Assist customers in finding the right vehicle by providing detailed information about models, features, pricing, and financing options.
• Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process.
• Work closely with the sales team to ensure customers' needs are met from online inquiry to in-dealer experience.
• Maintain accurate records in the CRM system and follow up with leads in a timely manner.
• Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions.
• Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience.

Skills

Sales experience

Customer service

Fast-paced environment

Tech savvy

Team player

Education

High School Diploma or equivalent

Job description

Gary Yeomans Ford in Knoxville, TN is seeking an Internet Sales Consultant to respond to online inquiries, assist customers with vehicle selections, and help ensure a seamless car-buying experience.

This fast-paced role requires strong customer service, CRM proficiency, and the ability to manage multiple tasks while delivering exceptional service to online customers and transitioning to in-dealer visits.