Oncology Surgical Scheduler & Care Coordinator

OneOncology, LLC; Murfreesboro (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee Oncology, a leading community-based cancer care network, seeks a Medical Assistant Scheduler to support a multidisciplinary surgical team. The role emphasizes coordinating admissions, tests, and follow-ups, with focus on wound care, port management, and clear patient communication.

Responsibilities include managing scheduling across infusion, radiation, and pathology, ensuring timely documentation in eCW, and assisting with pre/postoperative instructions while collaborating with

Qualifications

• High School diploma or GED required.
• Current BLS certification required or must be obtained within 90 days of hire.
• Graduate of Medical Assistant Training Program or 6 months recent MA experience required.
• Strong knowledge of medical terminology and surgical procedures.
• CMA, RMA, or CCMA certification preferred.
• Proficient in EMR systems (preferably eCW) and Microsoft Office.

Responsibilities

• Assist with in-office oncology-related procedures as directed by providers, including wound care, drain management, dressing changes, and port care/flushing.
• Provide clear and compassionate pre-operative and post-operative instructions tailored to oncology patients and their families.
• Offer empathetic education and support to patients and caregivers navigating complex oncology treatment, surgery, and recovery.
• Collaborate with surgeons and NPs to coordinate hospital admissions, discharges, and follow-up appointments for oncology patients.
• Coordinate with infusion centers, radiation oncology, and pathology departments to ensure treatment plans are aligned and diagnostic results are communicated promptly.
• Collaborate with referral coordinators for urgent or complex oncology referrals to ensure timely scheduling and continuity of care.
• Coordinate and schedule surgical procedures, pre-operative testing, multidisciplinary consults, and post-operative appointments for oncology patients.
• Upload and maintain all required documentation in hospital scheduling platforms, eCW, and provider Outlook calendars; ensure alignment across all systems.
• Track urgent or time-sensitive oncology cases and elevate to providers when delays may impact patient outcomes.
• Verify insurance coverage and obtain prior authorizations for oncology-related surgical procedures, imaging, and specialty services.
• Communicate effectively with patients and families regarding oncology treatment plans, anticipated next steps, and clinical concerns requiring provider follow-up.
• Monitor and support accurate, timely completion of MIPS requirements for assigned oncology providers.
• Serve as a liaison between patients, providers, infusion centers, hospitals, pathology departments, and external offices to ensure timely exchange of information and care coordination.
• Ensure surgical documentation, including operative notes, consults, imaging results, pathology reports, and multidisciplinary updates, is uploaded, reviewed, and completed accurately in eCW.
• Travel to other sites as needed.
• Perform other duties as assigned.

Skills

Multitasking

Organizational skills

Verbal and written communication

Customer service

Interpersonal skills

Attention to detail

Education

High School diploma or GED

Current BLS certification

Medical Assistant training or 6 months MA experience

CMA/RMA/CCMA preferred

Proficient in EMR (eCW) and Microsoft Office

Tools

EMR: eCW

Microsoft Office

Job description

Tennessee Oncology, a leading community-based cancer care network, seeks a Medical Assistant Scheduler to support a multidisciplinary surgical team. The role emphasizes coordinating admissions, tests, and follow-ups, with focus on wound care, port management, and clear patient communication.

Responsibilities include managing scheduling across infusion, radiation, and pathology, ensuring timely documentation in eCW, and assisting with pre/postoperative instructions while collaborating with