Oncology Scheduling Navigator

Astera Cancer Care; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex appointment scheduling across multiple clinics, including chemotherapy plans and radiology/procedures. You will coordinate with internal teams and external providers to ensure timely patient care and accurate documentation.

The role requires strong customer service, excellent communication, and proficient computer skills. On-site position with travel to clinics as needed, adhering to SOPs and privacy policies.

Qualifications

• High school diploma or GED required.
• Prior professional office experience with customer service roles preferred.
• Experience with electronic medical scheduling is a plus.
• Strong communication skills—verbal, written and listening.
• Proficient with MS Office and basic computer tasks.

Responsibilities

• Answer and route patient calls and messages promptly.
• Schedule patient appointments and coordinate internal/external referrals.
• Enter and update information in the EHR scheduling module.
• Prepare and distribute appointment details and clinical summaries as needed.
• Assist with patient check-out and follow-up workflows.
• Travel to other clinics as needed for coverage.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Education

High school diploma or GED

Medical scheduling experience (preferred)

Tools

MS Office

EMR scheduling systems

Job description

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex appointment scheduling across multiple clinics, including chemotherapy plans and radiology/procedures. You will coordinate with internal teams and external providers to ensure timely patient care and accurate documentation.

The role requires strong customer service, excellent communication, and proficient computer skills. On-site position with travel to clinics as needed, adhering to SOPs and privacy policies.