Oncology Scheduling Specialist

Astera Cancer Care; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Mary Bird Perkins Cancer Center is seeking a dedicated scheduling professional to manage computerized follow-up appointments for patients including lab, physician, and treatment visits. The role involves answering phones, assisting at the front desk, and maintaining smooth front desk operations while ensuring timely rescheduling of no-shows.

Two years of scheduling experience in a clinical setting is required; oncology experience is a plus.

Qualifications

• Experience delivering patient-centered service in a healthcare setting.
• Ability to manage scheduled appointments across multiple visit types.
• Strong communication and organizational skills.

Responsibilities

• Accurately schedule patient follow-up appointments (lab, physician, treatment) on computer schedule.
• Perform front desk duties (answer phones, assist customers).
• Assist in smooth running of the front desk and team coordination.
• Contact patients to reschedule no-shows in a timely manner.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Clinical setting experience

Education

High School diploma or equivalent

Job description

Mary Bird Perkins Cancer Center is seeking a dedicated scheduling professional to manage computerized follow-up appointments for patients including lab, physician, and treatment visits. The role involves answering phones, assisting at the front desk, and maintaining smooth front desk operations while ensuring timely rescheduling of no-shows.

Two years of scheduling experience in a clinical setting is required; oncology experience is a plus.