Medical Scheduler

Astera Cancer Care; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Mary Bird Perkins Cancer Center is seeking a dedicated scheduling professional to manage computerized follow-up appointments for patients including lab, physician, and treatment visits. The role involves answering phones, assisting at the front desk, and maintaining smooth front desk operations while ensuring timely rescheduling of no-shows.

Two years of scheduling experience in a clinical setting is required; oncology experience is a plus.

Qualifications

• Experience delivering patient-centered service in a healthcare setting.
• Ability to manage scheduled appointments across multiple visit types.
• Strong communication and organizational skills.

Responsibilities

• Accurately schedule patient follow-up appointments (lab, physician, treatment) on computer schedule.
• Perform front desk duties (answer phones, assist customers).
• Assist in smooth running of the front desk and team coordination.
• Contact patients to reschedule no-shows in a timely manner.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Clinical setting experience

Education

High School diploma or equivalent

Job description

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:SCOPE: The scope of this position is to schedule computerized patient follow-up appointments. These will consist predominately of lab visits, physician visits, and chemotherapy visits. The employee shall demonstrate the ability to provide care and customer-focused services with all individuals who enter the practice. It is also imperative to assist fellow employees in providing the highest quality personalized patient care and maintain positive work relationships with other members of the health care team.ESSENTIAL FUNCTIONS:1. Accurately schedule patient follow-up appointments (including lab, physician, treatment, and to outside physicians) on computer schedule in a professional, courteous and helpful manner.2. Perform general clerical and receptionist duties (answer phone, assist customers) of the front desk.3. Assist in the smooth running of the front desk.4. Contacts Patients to reschedule no-shows and to move patients, as needed in a timely, professional manner.5. Other duties as Assigned.QUALIFICATIONS:High School diploma or equivalent required2 years’ of scheduling in a clinical setting requiredOncology experience a plus