Oncology Scheduling & Patient Care Coordinator

New England Cancer Specialists

Lewiston (ME)

On-site

USD 32,000 - 52,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

New England Cancer Specialists in Lewiston, ME is seeking a full-time Patient Care Coordinator (PCC) to support scheduling of appointments, scans, labs, and procedures. The PCC collaborates with physicians, NP/PA, Nurse Navigator, and other staff to ensure seamless patient care. Requires 1 year+ in medical scheduling and experience with EMR systems.

Excellent customer service is essential. The role involves managing the physician's calendar, handling non-clinical orders, and maintaining

Qualifications

Minimum 1 year experience in complex medical scheduling.
Minimum one year clerical and/or Medical Secretary experience in a health care field, oncology experience preferred.
Knowledge and application of medical terminology required.
Previous experience with electronic medical record systems required.
Exceptional customer service experience required.

Responsibilities

Schedule appointments for patients by phone or in person, coordinating with physician availability and patient preferences.
Handle non-clinical orders and ensure accurate EMR entries.
Triage calls, answer multi-line inquiries, and relay messages promptly.
Maintain provider calendar and update EMR schedules for changes.
Communicate clearly with patients and staff about upcoming appointments and instructions.
Support team meetings and participate in care coordination efforts.
Uphold confidentiality and provide a positive patient experience.