Patient Care Coordinator – Oncology Office

SSH South Shore Hospital, Inc.; United States; On-site; USD 28,000 - 40,000; Full time

Job summary

South Shore Health in Weymouth, MA is seeking a Practice Coordinator to support administrative duties for the Medical Oncology Cancer Center. Responsibilities include scheduling, confirming appointments, patient interaction, and coordination of clinical visit related reports, documentation, and referrals.

The role requires experience in Epic, strong communication skills, and the ability to manage multiple tasks with a customer-service focus.

Qualifications

• Minimum education: Associate’s degree or equivalent experience.
• At least 2 years of customer service experience.
• Knowledge of managed care policies and medical terminology is a plus.
• Ability to multi-task and work as part of a clinical operations team.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support for patient scheduling, referrals, and records.
• Check-in/out patients, verify demographics, and coordinate appointments across Epic, ARIA, and other systems.
• Answer calls, triage inquiries, and support patient flow in the clinic.
• Serve as liaison between patients, families, and providers; ensure timely collaboration.
• Process insurance authorizations/referrals and coordinate with financial counseling.

Skills

Customer service

Communication skills

Multitasking

Healthcare terminology

Epic experience

Education

Associate’s degree

Tools

Epic

Job description

South Shore Health in Weymouth, MA is seeking a Practice Coordinator to support administrative duties for the Medical Oncology Cancer Center. Responsibilities include scheduling, confirming appointments, patient interaction, and coordination of clinical visit related reports, documentation, and referrals.

The role requires experience in Epic, strong communication skills, and the ability to manage multiple tasks with a customer-service focus.