Oncology Practice Manager: Patient Experience & Ops

Corewell Health; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts on restaurants and services

Optional identity theft protection and insurance

Retirement options with contributions

Job summary

Corewell Health in Grand Rapids is seeking a site manager for their Oncology Hematology department. This role involves overseeing daily operations, ensuring high quality of care and patient satisfaction, and leading a dedicated staff. Candidates should have an Associate's degree or equivalent, with relevant experience in health care and management.

The ideal candidate will create a positive work environment and participate in quality improvement initiatives. This is a full-time position, offering a comprehensive benefits package.

Qualifications

• 2+ years of related health care or medical practice experience.
• 1 year of supervisory or management experience.

Responsibilities

• Manage daily operations of the physician practice site.
• Ensure patient satisfaction through quality service.
• Develop and manage operational and capital budgets.
• Monitor staff performance and manage recruitment processes.
• Participate in quality initiatives and process improvement.

Skills

Communication

Team Leadership

Customer Service

Budget Management

Education

Associate's Degree or equivalent in business or management

Bachelor's Degree in business or health care administration

Job description

Corewell Health in Grand Rapids is seeking a site manager for their Oncology Hematology department. This role involves overseeing daily operations, ensuring high quality of care and patient satisfaction, and leading a dedicated staff. Candidates should have an Associate's degree or equivalent, with relevant experience in health care and management.

The ideal candidate will create a positive work environment and participate in quality improvement initiatives. This is a full-time position, offering a comprehensive benefits package.