Oncology Phone Triage RN — Care Coordination

MICHIANA HEMATOLOGY-ONCOLOGY P C; Mishawaka (IN); On-site; USD 39,000 - 55,000; Full time

Job summary

Michiana Hematology-Oncology, PC seeks an RN for phone triage to support clinical calls and coordinate patient care in a fast-paced oncology clinic in Indiana. Collaboration with providers and standing order-based refills are part of the role.

The position requires an Indiana RN license with oncology experience preferred and Chemo/ONS certification desirable. Proficiency in MS Office and EMR systems is a plus in this role.

Qualifications

• Indiana RN license required.
• Oncology experience preferred.
• Chemo/ONS certification highly desirable.

Responsibilities

• Conduct telephone triage assessments and relay findings to physician.
• Develop care plans aligned with medical treatment plans.
• Coordinate patient care and communications among patient, providers, front desk, and scheduling.
• Document all telephone conversations, plans, and evaluations.
• Assist with medication refills per standing orders.
• Maintain compliance with regulatory agencies and internal standards.
• Provide patient education and information as needed.
• Maintain confidentiality and professional demeanor in high-stress settings.

Skills

Microsoft Office

Excellent communication

Organizational skills

Interpersonal skills

Professionalism

Education

Indiana RN License

High school diploma or GED

Tools

Electronic Medical Records (EMR) software

Job description

Michiana Hematology-Oncology, PC seeks an RN for phone triage to support clinical calls and coordinate patient care in a fast-paced oncology clinic in Indiana. Collaboration with providers and standing order-based refills are part of the role.

The position requires an Indiana RN license with oncology experience preferred and Chemo/ONS certification desirable. Proficiency in MS Office and EMR systems is a plus in this role.