Oncology Patient Services Associate II - Premier Care Experience

jeffersonhealth; Pennsylvania; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Access to group rates on insurance

Job summary

Jefferson Health in East Norriton, PA is seeking a Patient Services Associate II for an on-site, full-time role. You will support patient check-in/out, verify insurance and demographics, and obtain pre-authorizations to ensure efficient patient flow and a positive Jefferson Experience.

The position requires strong communication, data processing ability, and HIPAA-compliant practices, with a Monday–Friday schedule and on-site duties at the East Norriton office.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Verifies insurance, referrals and patient demographic information.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Communication

Data entry

HIPAA compliance

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in East Norriton, PA is seeking a Patient Services Associate II for an on-site, full-time role. You will support patient check-in/out, verify insurance and demographics, and obtain pre-authorizations to ensure efficient patient flow and a positive Jefferson Experience.

The position requires strong communication, data processing ability, and HIPAA-compliant practices, with a Monday–Friday schedule and on-site duties at the East Norriton office.