Oncology Patient Experience Specialist

Hawaii Pacific Health; Honolulu (HI); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Straub Benioff Medical Center in Honolulu seeks a Patient Service Representative to ensure warm, friendly, and efficient service for patients and families. You will act as a liaison between patients and the oncology staff, handling registration, medical records, and billing-related tasks in a busy hospital setting.

The role requires strong communication and customer service skills, a willingness to work with minimal supervision, and a commitment to high-quality health care for Hawai‘i’s people.

Qualifications

• High school diploma or equivalent.
• One year of clerical support in a health care setting or related experience.
• Basic computer skills.

Responsibilities

• Interview, register, admit, update and create patients' medical records; perform accurate and timely clerical tasks.
• Process and collect professional/technical fees generated by department providers; perform cash handling.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

EPIC

Job description

Straub Benioff Medical Center in Honolulu seeks a Patient Service Representative to ensure warm, friendly, and efficient service for patients and families. You will act as a liaison between patients and the oncology staff, handling registration, medical records, and billing-related tasks in a busy hospital setting.

The role requires strong communication and customer service skills, a willingness to work with minimal supervision, and a commitment to high-quality health care for Hawai‘i’s people.