Patient Experience Specialist

Hawaii Pacific Health; Honolulu (HI); On-site; USD 73,977,000 - 77,834,000; Full time

Job summary

Straub Kahala Clinic & Urgent Care in Honolulu seeks a Patient Service Representative to ensure warm, friendly, and efficient patient interactions. You will liaise between patients and staff, manage registrations, and support in-clinic revenue processes.

The role requires a high school diploma, 1 year of clerical health-care experience, and basic computer skills; EPIC experience is preferred. This is a full-time, day/evening schedule at 8 hours per shift.

Qualifications

• High school or equivalent required.
• One year of clerical support in a health care setting or related experience.
• Basic computer skills.
• Experience with EPIC preferred.

Responsibilities

• Interview, register, admit, and update patients’ medical records.
• Process professional/technical fees accurately and timely.
• Perform cash handling and collection duties.

Skills

Customer service

Communication

Clerical support

Cash handling

Education

High school diploma or equivalent

Tools

EPIC

Basic computer skills

Job description

Straub Kahala Clinic & Urgent Care in Honolulu seeks a Patient Service Representative to ensure warm, friendly, and efficient patient interactions. You will liaise between patients and staff, manage registrations, and support in-clinic revenue processes.

The role requires a high school diploma, 1 year of clerical health-care experience, and basic computer skills; EPIC experience is preferred. This is a full-time, day/evening schedule at 8 hours per shift.