Lead Patient Services Coordinator - Gastroenterology

Hawaii Pacific Health; Honolulu (HI); On-site; USD 36,000 - 39,000; Full time

Job summary

Straub Benioff Medical Center in Honolulu seeks a Lead Patient Service Representative to coordinate activities in the Gastroenterology department. You will oversee scheduling, training, and master schedules, and handle patient check-in, registration, and medical records while serving as the liaison between patients and staff.

The role requires organizational excellence, strong communication, and teamwork to deliver high-quality health care to Hawai‘i’s people.

Qualifications

• High school or equivalent required.
• Two years clerical support experience in a health care setting including medical insurance and collection experience.

Responsibilities

• Coordinate work activities and staffing in the Gastroenterology department.
• Train and maintain master schedules for the department.
• Process professional/technical fees generated by department providers.
• Interview, register, admit, update and create patients’ medical records.
• Act as liaison between patients and staff, handling clerical and reception tasks.
• Contribute to administrative tasks to support departmental operations.

Skills

Organizational skills

Communication skills

Teamwork

Planning

Education

High school or equivalent

Associate's degree (preferred)

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Straub Benioff Medical Center in Honolulu seeks a Lead Patient Service Representative to coordinate activities in the Gastroenterology department. You will oversee scheduling, training, and master schedules, and handle patient check-in, registration, and medical records while serving as the liaison between patients and staff.

The role requires organizational excellence, strong communication, and teamwork to deliver high-quality health care to Hawai‘i’s people.