Oncology Patient Care Concierge

Trinity Health; Michigan; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Day-one benefits

Job summary

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver outstanding patient service and coordinate visits at the Cancer Center. You will guide patients, collaborate with providers, verify insurance, schedule appointments, and assist with billing and day-to-day operations.

Two years of medical office experience and a High School Diploma or GED are required. This full-time, day-shift role emphasizes compassionate, patient-centered care within a mission-driven

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of experience in a medical or physician office or similar healthcare setting.

Responsibilities

• Act as the main contact for providers and staff with patient scheduling questions.
• Obtain insurance verification and secure necessary authorizations for Cancer Center services.
• Schedule, confirm, and reschedule office and infusion appointments.
• Assist with port placement and chemo-related admissions with Providers.
• Collect payments and support accurate billing processes.
• Schedule research patients per protocol and maintain patient records.
• Support day-to-day office operations and patient flow.

Skills

Customer service

Scheduling

Insurance verification

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver outstanding patient service and coordinate visits at the Cancer Center. You will guide patients, collaborate with providers, verify insurance, schedule appointments, and assist with billing and day-to-day operations.

Two years of medical office experience and a High School Diploma or GED are required. This full-time, day-shift role emphasizes compassionate, patient-centered care within a mission-driven