Oncology Patient Services & Scheduling Specialist

Trinity Health Corp.; Pontiac (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful patient care

Job summary

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver exceptional patient-focused service in the Cancer Center. You will guide patients, coordinate visits, verify insurance, and support clinicians with chemo/infusion processes, scheduling, and billing tasks.

Two years of medical office experience are expected, with an emphasis on accuracy, empathy, and teamwork in a fast-paced oncology setting.

Qualifications

• High School Diploma or GED required.
• 2 years of experience in a medical or physician office or comparable healthcare environment.

Responsibilities

• Act as a point of contact for providers and staff with patient scheduling questions or concerns.
• Obtain insurance verification and secure authorization for services at the Cancer Center.
• Schedule, confirm, and reschedule office and infusion appointments.
• Assist with port placement with interventional radiology.
• Support chemo and direct admits with providers.
• Collect payments and support accurate billing processes.
• Schedule research patients per protocol.
• Maintain patient records and day-to-day office operations.

Skills

Customer service

Scheduling

Insurance verification

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver exceptional patient-focused service in the Cancer Center. You will guide patients, coordinate visits, verify insurance, and support clinicians with chemo/infusion processes, scheduling, and billing tasks.

Two years of medical office experience are expected, with an emphasis on accuracy, empathy, and teamwork in a fast-paced oncology setting.