Oncology Patient Access & Scheduling Specialist

Trinity Health Corp.; Oakland (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Team-oriented workplace

Job summary

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver exceptional patient support in a fast-paced Cancer Center. You will coordinate patient flow, verify insurance, schedule appointments, and work with providers to ensure timely care delivery.

The role requires 2 years in a medical office, strong customer service, and attention to detail. Day shift, full-time, with competitive benefits and opportunities for growth within the center.

Qualifications

• High School Diploma or GED required and prefer coursework in medical billing/education.
• Minimum 2 years of experience in a medical/physician office or equivalent healthcare setting.
• Familiarity with insurance verification and patient scheduling processes preferred.

Responsibilities

• Acts as primary contact for patient scheduling questions or concerns.
• Obtains insurance verification and secures necessary authorization for services.
• Schedules, confirms, and reschedules office and infusion appointments.
• Port placement coordination with interventional radiology.
• Assists with chemo and direct admits with providers.
• Collects payments and supports accurate billing processes.
• Schedules research patients per protocol.
• Maintains patient records and day-to-day office operations.

Skills

Patient scheduling

Insurance verification

Billing support

Customer service

Interdepartmental coordination

Education

High School Diploma or GED

Tools

EMR systems

Job description

Trinity Health IHA Medical Group is seeking a Patient Visit Specialist - Oncology to deliver exceptional patient support in a fast-paced Cancer Center. You will coordinate patient flow, verify insurance, schedule appointments, and work with providers to ensure timely care delivery.

The role requires 2 years in a medical office, strong customer service, and attention to detail. Day shift, full-time, with competitive benefits and opportunities for growth within the center.