Oncology Patient Access Specialist

Community Health Network; United States; On-site; USD 36,000 - 42,000; Full time

Job summary

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. The APAR handles front-office and back-office tasks, verifying patient information and

Qualifications

• High School Diploma or GED required.
• Experience in healthcare office setting and/or strong customer service background preferred.
• Proficient in registrations (inpatient, outpatient, emergency).
• Ability to monitor admissions, discharges, and transfers in a timely manner.
• Accurate entry of patient demographics, insurance, and financial information.

Responsibilities

• Handle a variety of front-office and back-office tasks across the network.
• Perform patient registrations and admissions processing.
• Manage check-ins, scheduling, and payments.
• Verify insurance coverage and medical necessity per CMS standards.
• Ensure completeness and accuracy of the electronic health record (EHR).

Skills

Customer service

Healthcare experience

Attention to detail

Communication

Education

High School Diploma or GED

Tools

EPIC

Job description

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. The APAR handles front-office and back-office tasks, verifying patient information and