Oncology New Patient Onboarding Specialist

Yale New Haven Health; North Haven (CT); On-site; USD 48,000 - 62,000; Full time

Job summary

Yale New Haven Health is seeking a Medical Office Onboarding & Scheduling Coordinator to support newly diagnosed oncology/hematology patients referred to Smilow Care Center. You will liaise between referring physicians, patients and staff to ensure timely intake and scheduling of initial consultations.

The role requires 2–3 years of medical office experience, proficiency with Word/Excel/PowerPoint, and familiarity with medical terminology.

Qualifications

• Two to three years of medical office experience in patient appointment scheduling.
• Experience with hospital insurance and third-party billing preferred.
• Familiarity with medical terminology.

Responsibilities

• Support onboarding and scheduling of newly referred patients through initial consultation.
• Enter and retrieve patient information across multiple information systems.
• Provide inbound call support and route inquiries as needed.

Skills

Interpersonal skills

Attention to detail

Communication with physicians

Office software

Education

High School Diploma or GED

Associate Degree in Business or Healthcare Administration

Tools

MS Word

Excel

PowerPoint

Job description

Yale New Haven Health is seeking a Medical Office Onboarding & Scheduling Coordinator to support newly diagnosed oncology/hematology patients referred to Smilow Care Center. You will liaise between referring physicians, patients and staff to ensure timely intake and scheduling of initial consultations.

The role requires 2–3 years of medical office experience, proficiency with Word/Excel/PowerPoint, and familiarity with medical terminology.