Oncology Front Office Lead - Patient Flow & Team Scheduling

Upstate Medical University; City of Syracuse (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Upstate Medical University in Syracuse seeks a Front Office Manager for the Downtown Adult Hematology Oncology Department. The position involves managing front desk operations, including check-in and scheduling, while working collaboratively with various healthcare staff to ensure timely patient flow.

Ideal candidates hold a Bachelor's or Associate's Degree in Healthcare Administration and possess supervisory experience in a healthcare setting. This role is crucial for maintaining high standards in patient care and operational efficiency.

Qualifications

• 3 years of experience in a healthcare setting required.
• 5 years of experience required with Associates Degree.
• Two years of supervisory or mentorship experience required.

Responsibilities

• Manage front desk functions and staff for the AHO Department.
• Oversee scheduling, check-in, and check-out processes.
• Evaluate staffing needs and hold staff meetings.

Skills

Written communication

Oral communication

Microsoft Office proficiency

Electronic medical records experience

Education

Bachelors Degree in Healthcare Administration or related field

Associates Degree in Healthcare Administration or related field

Job description

Upstate Medical University in Syracuse seeks a Front Office Manager for the Downtown Adult Hematology Oncology Department. The position involves managing front desk operations, including check-in and scheduling, while working collaboratively with various healthcare staff to ensure timely patient flow.

Ideal candidates hold a Bachelor's or Associate's Degree in Healthcare Administration and possess supervisory experience in a healthcare setting. This role is crucial for maintaining high standards in patient care and operational efficiency.