Senior Patient Access & Scheduling Leader

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

SUNY Upstate Medical University seeks a Senior Scheduling/Registration/Patient Access Specialist to streamline patient access workflows, scheduling outpatient, inpatient rehab, and front desk operations. You will model professional conduct and support daily operations for staffing and workload management.

You will help improve patient experience, assist with monthly reporting and provider templates, and mentor staff in alignment with Upstate policies and procedures.

Qualifications

• Associates degree and 3 years in patient financial/insurance services.
• Knowledge of medical terminology and billing requirements.
• Excellent communication and computer skills.

Responsibilities

• Coordinate outpatient scheduling and front desk operations.
• Mentor and support staff; assist management with staffing.
• Contribute to monthly reporting and provider templates.
• Promote patient experience and uphold Upstate values.

Skills

Medical terminology

Billing and insurance

Medical coding familiarity

Written and verbal communication

Computer proficiency

Education

Associate's degree

Job description

SUNY Upstate Medical University seeks a Senior Scheduling/Registration/Patient Access Specialist to streamline patient access workflows, scheduling outpatient, inpatient rehab, and front desk operations. You will model professional conduct and support daily operations for staffing and workload management.

You will help improve patient experience, assist with monthly reporting and provider templates, and mentor staff in alignment with Upstate policies and procedures.