Patient Access & Scheduling Specialist

Upstate Medical University; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Upstate Medical University seeks an Outpatient Administrative Specialist in Syracuse, NY to manage patient check-in and check-out processes. Responsibilities include verifying insurance and financial information, scheduling appointments, and handling patient referrals.

The ideal candidate should have an Associate's Degree and relevant experience in healthcare. Strong communication and customer service skills are essential. This full-time position operates Monday through Friday.

Qualifications

• Minimum of two years of experience in patient financial/insurance services in healthcare.
• Familiarity with insurance and referrals is preferred.
• Strong keyboarding proficiency.

Responsibilities

• Perform patient check-in and check-out procedures.
• Complete FMLA and Disability forms as needed.
• Process appointment referrals and schedule complex appointments.

Skills

Excellent written and oral communication skills

Customer service skills

Ability to multitask

Strong computer skills

Knowledge of medical terminology

Education

Associate’s Degree

Tools

Epic

Microsoft Word

Microsoft Outlook

Job description

Upstate Medical University seeks an Outpatient Administrative Specialist in Syracuse, NY to manage patient check-in and check-out processes. Responsibilities include verifying insurance and financial information, scheduling appointments, and handling patient referrals.

The ideal candidate should have an Associate's Degree and relevant experience in healthcare. Strong communication and customer service skills are essential. This full-time position operates Monday through Friday.