Multisite Oncology Patient Services Coordinator

The US Oncology Network; Englewood (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) plan

Life insurance

Short-term disability

Long-term disability

Employee assistance program

PTO & holidays

Tuition reimbursement

Critical illness insurance

Job summary

Rocky Mountain Cancer Centers in Englewood, CO is seeking an experienced Patient Service Coordinator for the SE Division to schedule and manage patient appointments across several clinic sites including Aurora, Centennial, Englewood and Littleton.

You will handle incoming calls, confirm and reschedule visits, coordinate with billing for financial counseling, and maintain patient confidentiality while supporting a busy front desk.

Qualifications

• High School diploma or equivalent required.
• At least 3 years office experience; medical office preferred.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems; Microsoft Office a plus.

Responsibilities

• Schedules returning and treatment appointments per physician/office guidelines.
• Cancels/reschedules appointments; notifies clinic personnel.
• Sends out outpatient appointments/testing communications.
• Handles incoming calls for scheduling or rescheduling appointments.
• Provides patients with accurate appointment cards; follows up on missed appointments; arranges for financial counseling as needed.
• Protects patient confidentiality and complies with privacy policies.
• Supports front office efficiency by following procedures and policies.
• Covers for other front office functions as requested.

Skills

Office experience

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Excel

Word

Job description

Rocky Mountain Cancer Centers in Englewood, CO is seeking an experienced Patient Service Coordinator for the SE Division to schedule and manage patient appointments across several clinic sites including Aurora, Centennial, Englewood and Littleton.

You will handle incoming calls, confirm and reschedule visits, coordinate with billing for financial counseling, and maintain patient confidentiality while supporting a busy front desk.