Oncology Financial Navigator

1024 Lehigh Valley Hospital - Schuylkill; New Haven (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Lehigh Valley Health Network seeks a Cancer Financial Services professional to support infusion center operations and patient financial services.

You will review authorizations, assist with billing questions, and coordinate resources to reduce patient out-of-pocket costs while maintaining confidentiality and compliance. This fast‑paced oncology setting emphasizes teamwork and compassionate care.

Qualifications

• High School Diploma or GED required with 2 years in oncology environments.
• Must understand third‑party insurance medical benefits and billing requirements.
• Ability to maintain confidentiality and patient rights; strong professional skills.

Responsibilities

• Review infusion center schedules and obtain authorizations to protect hospital revenue.
• Assist patients with financial information, eligibility, and resources to reduce out‑of‑pocket costs.
• Answer billing questions and coordinate with Patient Financial Services and Appeals.
• Facilitate financial assistance programs and communicate with external resources as needed.
• Support off-label or non-covered services processes and ensure accurate documentation.

Skills

Oncology knowledge

Confidentiality

Compassion

Communication

Education

High School Diploma/GED

Associate’s Degree (preferred)

Job description

Lehigh Valley Health Network seeks a Cancer Financial Services professional to support infusion center operations and patient financial services.

You will review authorizations, assist with billing questions, and coordinate resources to reduce patient out-of-pocket costs while maintaining confidentiality and compliance. This fast‑paced oncology setting emphasizes teamwork and compassionate care.