Oncology Financial Navigator

Baptist Memorial Health Care; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Baptist Memorial Health Care is seeking a Financial Counselor to coordinate patient financial responsibilities for treatments such as chemotherapy and other services. You will be responsible for verifying medical necessity and assisting patients in navigating financial assistance programs.

The ideal candidate must possess excellent communication skills, relevant experience in healthcare, and the ability to handle high-stress situations effectively. This role is crucial for ensuring patients receive the care they need within their financial means.

Qualifications

• 5 years of business experience in a healthcare environment preferred.
• 3 years of business-related office experience with 1 year in healthcare required.
• Ability to understand medical policies and guidelines.

Responsibilities

• Obtain and review treatment plans for medical necessity according to guidelines.
• Collect deductibles and co-pays, setting up payment plans.
• Assist self-pay patients with the Baptist Financial Assistance Program.

Skills

Clear and effective communication

Ability to multi-task

Problem-solving skills

Basic computer skills

Education

Associate’s degree or 2 years of college courses

CHAA certification

Job description

Baptist Memorial Health Care is seeking a Financial Counselor to coordinate patient financial responsibilities for treatments such as chemotherapy and other services. You will be responsible for verifying medical necessity and assisting patients in navigating financial assistance programs.

The ideal candidate must possess excellent communication skills, relevant experience in healthcare, and the ability to handle high-stress situations effectively. This role is crucial for ensuring patients receive the care they need within their financial means.