Oncology Patient Financial Navigator

US Oncology Inc.; Jeffersonville (IN); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental & Vision Insurance

HSA/FSA

401(k) Retirement Savings

Life Insurance

Disability Coverage

EAP

PTO & Holidays

Employee Discounts

Career Development

Résumé du poste

Radiotherapy Centers of Kentuckiana seeks a compassionate Financial Counselor to assist patients through the cancer care journey. You will verify insurance, determine patient financial responsibilities, and help connect patients with available financial assistance resources.

Under supervision, you will obtain pre-authorizations, document counseling interactions, collect co-pays, and support the Billing Office while protecting patient confidentiality in a busy office setting.

Qualifications

• High school diploma or equivalent required.
• Minimum three years of medical business office experience with insurance procedures and patient interaction.
• Oncology experience preferred / not required.

Responsabilités

• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Performs insurance verification process on all third-party payers.
• Obtains initial and subsequent pre-authorization for services and surgeries.
• Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment.
• Ensures appropriate signatures are obtained on all necessary forms.
• Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
• Performs financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements.
• Documents financial counseling process and forwards to Billing Office.
• Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Assists in maintaining manuals, logs and other required documentation as required.
• Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for and assists with other front office functions as requested.

Formation

High school diploma or equivalent

Description du poste

Radiotherapy Centers of Kentuckiana seeks a compassionate Financial Counselor to assist patients through the cancer care journey. You will verify insurance, determine patient financial responsibilities, and help connect patients with available financial assistance resources.

Under supervision, you will obtain pre-authorizations, document counseling interactions, collect co-pays, and support the Billing Office while protecting patient confidentiality in a busy office setting.