Oncology Financial Navigator

Toledo Clinic; Maumee (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Toledo Clinic in Ohio is seeking an experienced Medical Financial Counselor to support patients and families through billing and insurance navigation within the oncology service line. You will verify benefits, estimate patient liability, arrange payment plans, and coordinate with the revenue cycle team to ensure accurate billing.

Under supervision, you will assist with Medicaid and other financial assistance applications, educate patients about coverage options, and help remove financial

Qualifications

• Minimum 5 years of experience in medical practice.
• Knowledge of basic accounting principles and patient billing procedures.
• Strong financial skills and understanding of delivery system trends.
• Excellent communication, problem solving and negotiation skills.

Responsibilities

• Verify and update patient benefits and eligibility for billing.
• Assist patients with navigation through the cancer care system from appointment coordination to financial obligations.
• Estimate patient liability and secure payment arrangements.
• Facilitate enrollment with commercial insurance coverage and insurance programs.
• Coordinate with revenue cycle team to ensure timely and accurate billing.
• Review delinquent accounts and pursue collection actions when appropriate.

Skills

Financial navigation

Patient billing

Accounts receivable

Communication skills

Analytical skills

Team collaboration

Education

High School Diploma

Associate degree in business

Job description

Toledo Clinic in Ohio is seeking an experienced Medical Financial Counselor to support patients and families through billing and insurance navigation within the oncology service line. You will verify benefits, estimate patient liability, arrange payment plans, and coordinate with the revenue cycle team to ensure accurate billing.

Under supervision, you will assist with Medicaid and other financial assistance applications, educate patients about coverage options, and help remove financial