Oncology Financial Navigator

American Oncology Management Company; Columbus (OH); On-site; USD 27,000 - 41,000; Full time

Job summary

American Oncology Management Company is seeking a patient-focused Financial Counselor to support oncology patients with insurance verification, benefits explanations, and financial assistance coordination. The role requires empathetic communication and collaboration with clinical teams to reduce financial barriers to care.

The ideal candidate will manage pre-certifications, help patients understand treatment costs, and maintain accurate financial records in the EMR system.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree or higher in Healthcare Administration, Business, or related field preferred.

Responsibilities

• Verify insurance, coordinate pre-certification and prior authorizations.
• Counsel patients on benefits, out-of-pocket costs, and financial assistance options.
• Maintain HIPAA-compliant patient Financial data in EMR and coordinate with care teams.

Skills

Patient assistance programs

EMR proficiency

MS Office

Communication skills

Team collaboration

Education

High School Diploma

Associate degree preferred

Tools

EMR systems

Practice management software

Insurance verification tools

Job description

American Oncology Management Company is seeking a patient-focused Financial Counselor to support oncology patients with insurance verification, benefits explanations, and financial assistance coordination. The role requires empathetic communication and collaboration with clinical teams to reduce financial barriers to care.

The ideal candidate will manage pre-certifications, help patients understand treatment costs, and maintain accurate financial records in the EMR system.